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Office 365 Knowledge Management

Using Microsoft Office 365 for Knowledge Management

Effective Knowledge Management means getting the right knowledge to the right people, at the right time. This empowers the end user to take the effective action and make the informed decisions.

Apps in Office 365 help to capture, store, share and utilise information, creating knowledge. So which Apps do we use to do this? We will explore using Microsoft Teams and OneNote for both personal and organisational knowledge management.

Course Details
Price
$99
Duration
75 minutes
Interactive Courseware
provided
Practise Exams
provided
Instructor Led
yes
CPD Hours
1.25 hours
Access
12 month
Live Q&A
yes
Skill Level
Beginner
Course Prerequisites

There are basic skills and software requirements for this workshop. To get the most out of this webinar, make sure you have the software ready to go.

Skill Requirements:

  • This course is designed for Beginner to Intermediate users.

Software Requirements:

  • Modern Browser
  • Office 365 Online to apply learning post course

Learning Outcomes

  • What is Knowledge Management?
  • Six Elements of Knowledge Management
  • Aligning knowledge management and business objectives
  • Connecting, Collecting, Organising

 

  • Collaboration in Teams
  • Conversations
  • Reducing unnecessary communication with Activities
  • Private group chats
  • Meetings and stored recordings of meetings
  • Collaborative Calendars

 

  • Document Management
  • Collaborative Draft Documents
  • Shared Workflows and Approvals
  • Shared standard Templates
  • Shared Documents

 

  • Using Teams for Memory
  • Create Wiki Page in Teams
  • How to use Wikis
  • Connected SharePoint Libraries
  • How to Navigate Libraries
  • OneNote
  • Using Tabs in OneNote
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System Requirements

Browser

  • Internet Explorer: Version 9 to 11
  • Firefox or Google Chrome: Latest Version

Software requirements

  • Microsoft Windows 7/8/10
  • Apple Mac OS X 10.5.x, 10.6.x *(Online self-paced courses courseware works with Mac OS, diagnostic tests do not.)

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Excellent course with a highly knowledgeable facilitator. I can certainly see the application in my workspace with benefits of enhanced data interpretation and presentation at a faction of the time it's currently taking us. -Power BI Beginner Canberra
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