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Office 365 Knowledge Management

Using Microsoft Office 365 for Knowledge Management

Effective Knowledge Management means getting the right knowledge to the right people, at the right time. This empowers the end user to take the effective action and make the informed decisions.

Apps in Office 365 help to capture, store, share and utilise information, creating knowledge. So which Apps do we use to do this? We will explore using Microsoft Teams and OneNote for both personal and organisational knowledge management.

Course Details
Price
$99
Duration
75 minutes
Interactive Courseware
provided
Practise Exams
provided
Instructor Led
yes
CPD Hours
1.25 hours
Access
12 month
Live Q&A
yes
Skill Level
Beginner
Course Prerequisites

There are basic skills and software requirements for this workshop. To get the most out of this webinar, make sure you have the software ready to go.

Skill Requirements:

  • This course is designed for Beginner to Intermediate users.

Software Requirements:

  • Modern Browser
  • Office 365 Online to apply learning post course

Learning Outcomes

  • What is Knowledge Management?
  • Six Elements of Knowledge Management
  • Aligning knowledge management and business objectives
  • Connecting, Collecting, Organising

 

  • Collaboration in Teams
  • Conversations
  • Reducing unnecessary communication with Activities
  • Private group chats
  • Meetings and stored recordings of meetings
  • Collaborative Calendars

 

  • Document Management
  • Collaborative Draft Documents
  • Shared Workflows and Approvals
  • Shared standard Templates
  • Shared Documents

 

  • Using Teams for Memory
  • Create Wiki Page in Teams
  • How to use Wikis
  • Connected SharePoint Libraries
  • How to Navigate Libraries
  • OneNote
  • Using Tabs in OneNote
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System Requirements

Browser

  • Internet Explorer: Version 9 to 11
  • Firefox or Google Chrome: Latest Version

Software requirements

  • Microsoft Windows 7/8/10
  • Apple Mac OS X 10.5.x, 10.6.x *(Online self-paced courses courseware works with Mac OS, diagnostic tests do not.)

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Very insightful course and Steven made it easy to follow and understand. -Power BI Beginner Brisbane
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Great content for this level. -Power BI Beginner Brisbane
Steven - Power BI Beginner, .
Steven ran a very informative, interactive and entertaining session. He has also demonstrated a deep knowledge of the topics and I cannot wait to try it out in my work environment. -Power BI Beginner Brisbane
Jenny - Power BI Beginner, .
Lots of information! Steven was very engaging and approachable. Well done -Power BI Beginner Brisbane
Keiran - Power BI Beginner, .
Very well presented. I look forward to the Intermediate course that I am already enrolled. Thanks -Power BI Beginner Brisbane
James - Power BI Beginner, .
Thanks Steve, really enjoyed PowerBI beginner, it was really interactive learning which is wonderful -Power BI Beginner Brisbane
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Great course, feel very comfortable and confident in using Power BI now, can't wait to start with real data -Power BI Beginner Brisbane
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Useful session. Some parts moved along quickly and some people fell behind. Good to follow trainer rather than read the steps in the book. -Power BI Intermediate Adelaide
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The course was great, Tim our trainer was externally helpful and made sure we/I understood the exercises. Well structured training class. Highly recommend. Well done -Excel Macros/VBA 2 Day Melbourne
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