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Office 365 Knowledge Management

Using Microsoft Office 365 for Knowledge Management

Effective Knowledge Management means getting the right knowledge to the right people, at the right time. This empowers the end user to take the effective action and make the informed decisions.

Apps in Office 365 help to capture, store, share and utilise information, creating knowledge. So which Apps do we use to do this? We will explore using Microsoft Teams and OneNote for both personal and organisational knowledge management.

Course Details
Price
$99
Duration
75 minutes
Instructor Led
yes
CPD Hours
1.25 hours
Access
12 month
Skill Level
Beginner
Course Prerequisites

There are basic skills and software requirements for this workshop. To get the most out of this webinar, make sure you have the software ready to go.

Skill Requirements:

  • This course is designed for Beginner to Intermediate users.

Software Requirements:

  • Modern Browser
  • Office 365 Online to apply learning post course

Learning Outcomes

  • What is Knowledge Management?
  • Six Elements of Knowledge Management
  • Aligning knowledge management and business objectives
  • Connecting, Collecting, Organising

 

  • Collaboration in Teams
  • Conversations
  • Reducing unnecessary communication with Activities
  • Private group chats
  • Meetings and stored recordings of meetings
  • Collaborative Calendars

 

  • Document Management
  • Collaborative Draft Documents
  • Shared Workflows and Approvals
  • Shared standard Templates
  • Shared Documents

 

  • Using Teams for Memory
  • Create Wiki Page in Teams
  • How to use Wikis
  • Connected SharePoint Libraries
  • How to Navigate Libraries
  • OneNote
  • Using Tabs in OneNote
Instructor Led Courses
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System Requirements

Browser

  • Internet Explorer: Version 9 to 11
  • Firefox or Google Chrome: Latest Version

Software requirements

  • Microsoft Windows 7/8/10
  • Apple Mac OS X 10.5.x, 10.6.x *(Online self-paced courses courseware works with Mac OS, diagnostic tests do not.)

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Hikkaduwa - Power BI Intermediate, .
Good beginner's introduction to Office 365. Thank you John! I would like a certificate of completion please. -Office365 Beginner Remote Online
Yieng - Office365 Beginner, .
I learned a few new things which was great -Office365 Beginner Remote Online
Jacqui - Office365 Beginner, .
thank you -Office365 Beginner Remote Online
Cindy - Office365 Beginner, .
John provided very good training and it will really helpful to myself and our organization. We have learn a lot new things. really useful -Office365 Beginner Remote Online
Chetankumar - Office365 Beginner, .
good overview of Office 365. Good use of MS Teams to deliver training. -Office365 Beginner Remote Online
Nathaniel - Office365 Beginner, .
Great session that was easy to understand - thank you -Office365 Beginner Remote Online
Aaron - Office365 Beginner, .
thanks John he was really engaging and clear on how we can use Office 365 -Office365 Beginner Remote Online
Marc - Office365 Beginner, .
Great training. John was very engaging and covered a lot of content. Customised to our needs and where we are up to in our O365 journey. Thank you! -Office365 Beginner Remote Online
Emily - Office365 Beginner, .
loved it, very clearly explained good interaction and very helpful -Office365 Beginner Remote Online
amy - Office365 Beginner, .
Well rehearsed. Very informative. Very knowledgeable. -Power BI DAX Brisbane
Julian - Power BI DAX, .
Great presenter, willingness to answer questions (even when off topic) was appreciated. -Power BI DAX Brisbane
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Enjoyed the course, plenty of content to digest. -Power BI DAX Brisbane
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