Office 365 Knowledge Management

Using Microsoft Office 365 for Knowledge Management

Effective Knowledge Management means getting the right knowledge to the right people, at the right time. This empowers the end user to take the effective action and make the informed decisions.

Apps in Office 365 help to capture, store, share and utilise information, creating knowledge. So which Apps do we use to do this? We will explore using Microsoft Teams and OneNote for both personal and organisational knowledge management.

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Course Details

Price

$99

Duration

75 minutes

Interactive Courseware

provided

Practise Exams

provided

Instructor Led

yes

CPD Hours

1.25 hours

Access

12 month

Live Q&A

yes

Skill Level

Beginner

Course Prerequisites

There are basic skills and software requirements for this workshop. To get the most out of this webinar, make sure you have the software ready to go.

Skill Requirements:

This course is designed for Beginner to Intermediate users.

Software Requirements:

Modern Browser
Office 365 Online to apply learning post course

Learning Outcomes

What is Knowledge Management?
Six Elements of Knowledge Management
Aligning knowledge management and business objectives
Connecting, Collecting, Organising

Collaboration in Teams
Conversations
Reducing unnecessary communication with Activities
Private group chats
Meetings and stored recordings of meetings
Collaborative Calendars

Document Management
Collaborative Draft Documents
Shared Workflows and Approvals
Shared standard Templates
Shared Documents

Using Teams for Memory
Create Wiki Page in Teams
How to use Wikis
Connected SharePoint Libraries
How to Navigate Libraries
OneNote
Using Tabs in OneNote

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System Requirements

Browser

Internet Explorer: Version 9 to 11
Firefox or Google Chrome: Latest Version

Software requirements

Microsoft Windows 7/8/10
Apple Mac OS X 10.5.x, 10.6.x *(Online self-paced courses courseware works with Mac OS, diagnostic tests do not.)

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Ken was very engaging and ensured we moved at a good pace. He definitely knew the material he was teaching. -Excel Intermediate Melbourne

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Great trainer and very helpful with my questions. -Power BI Beginner Parramatta

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