Remote Training Instructions

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IMPORTANT

The instructor has a responsibility to deliver training to the whole class. To facilitate this, you may be removed or denied entry to a session if:

you join late and are disrupting the class
have not followed the set-up instructions and are unprepared
are experiencing technical difficulties

If this occurs, contact Head Office on 1300 886 190 and we will assist.

Checklist - are you ready for your course?

✓ Laptop or desktop computer
✓ Second screen (if unavailable a tablet will suffice)
✕ NOTE: Mobile phones are too small to be used as a second screen.
✓ Speakers and Microphone
✓ Webcam (recommended)
✓ Reliable high-speed internet
✓ Active Microsoft 365 licence with access to Microsoft 365 apps
✓ Ability to access Microsoft 365 Office on the web via a browser (https://www.office.com)
✓ Login to your student portal to:
✓ Download course files - if required for your course.
✓ Get link to your online meeting - generated one day before your course.
✓ Software and Exercise Files - select your course below and follow instructions.
✓ Read "What to do on training day" section below.

Troubleshooting

Click on your issue below for suggested solutions.

Can't log in to the portal?

Do not use Incognito or InPrivate browser mode.
Ensure your browser allows cookies (including third-party cookies).
Corporate VPNs and strict security settings may block access to the site or files.
Try using a public internet connection (not via VPN) and adjust security settings if possible.

Can't see your enrolments in the portal?

You may be in Billing Contact mode.
Switch the toggle to Student to view your course details.

Using an outdated version of Microsoft Office?

Microsoft has ended support for Office 2016 and 2019 as of October 14, 2025.
Upgrade to Microsoft 365 or Office 2021 to stay secure and compatible with course materials.
Older versions may display different menus or lack features used in our training exercises.

Download your Software and Exercise Files

Do not wait until your course date to get set up – get started now!

Select your course below and follow the instructions.

Quick Jump:

Excel Courses – Beginner to Expert

Microsoft Excel
- Excel (desktop application) must be installed on your device.
- Check you are licensed to use it.
- Supported versions: Microsoft 365 (desktop) or Office 2021. Older versions (e.g., 2016/2019) are no longer supported after October 14, 2025.
- Required versions by course level:
- Excel Beginner & Excel Intermediate: Microsoft 365 (desktop) or Office 2021.
- Excel Advanced & Excel Expert: Microsoft 365 (desktop) subscription required (some features are Microsoft 365–only).

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:

On your computer (in This PC) create a folder called Exercise_Files_All_Courses
Create another folder under this called Excel Exercise Files.
All files should be unzipped or copied to this folder.

macOS – If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu's trainers are unable to provide detailed guidance for macOS

Outlook Courses – Beginner to Advanced

Microsoft Outlook
- Microsoft Outlook (desktop application) must be installed on your device.
- Supported versions: Microsoft 365 (desktop) or Office 2021. Older versions are no longer supported after October 14, 2025.
- Adobe Acrobat Reader required for you to view notes

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:

On your computer (in This PC) create a folder called Exercise_Files
Create another folder under this called Outlook Exercise Files.
All files should be unzipped or copied to this folder.

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Power BI Courses – Beginner to Advanced

Power BI
- Install the latest Power BI Desktop (available for Windows only)
- https://powerbi.microsoft.com/en-us/downloads/
- Power BI Beginner course: 32-bit or 64-bit version supported
- Power BI Intermediate to DAX courses: 64-bit version strongly recommended, not 32-bit.
- To find the Power BI Desktop version you are running, open the app, click on the Help tab and select About.

Windows
- Windows 11 (recommended) for best performance and compatibility.

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

Power BI Beginner:
- optional install of Analyze in Excel (plug-in).
- Direct download (click on this link) or start from the Power BI Service (this article)

Power BI DAX Course

Power BI
- Install the latest Power BI Desktop (available for Windows only)
- https://powerbi.microsoft.com/en-us/downloads/
- Power BI Intermediate to DAX courses: 64-bit version strongly recommended, not 32-bit.
- To find the Power BI Desktop version you are running, open the app, click on the Help tab and select About.

Windows
- Windows 11 (recommended) for best performance and compatibility.

Install DAX Studio.
- https://daxstudio.org/ (click on the green button to download the installer)

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

Microsoft 365 Courses

Microsoft Teams
- Install the Microsoft Teams desktop application.

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files (Advanced Only)
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

SharePoint Courses

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

Teams Courses

Microsoft Teams
- Install the Microsoft Teams desktop application.

Access your Course Guide
- Login to your student portal.
- Click on the "Materials" tab.

Power Automate Courses

Microsoft Teams
- Install the Microsoft Teams desktop application.

Access your Course Guide
- Login to your student portal.
- Click on the "Materials" tab.

Power Automate Advanced Only
- Make sure you have the latest version of Power Automate Desktop installed.

Power Apps Courses

Microsoft Teams
- Install the Microsoft Teams desktop application.

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

Microsoft Project Courses

Project
- Install Microsoft Project desktop application (Windows only)
  - click here for detailed instructions.
- Confirm you have a valid license: Project Standard or Professional, or Project Plan 3 or Plan 5 (not Plan 1).
- Supported versions: Microsoft 365 (desktop) or Office 2021.

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

R Programming Courses

R Programming Basics

Install R - https://cran.csiro.au/ - select base
Install RStudio - https://rstudio.com/products/rstudio/ - RStudio Desktop (open source ed.)
Install Hmisc and psych packages. Open RStudio and go to Tools > Install Packages. Under Packages, type 'Hmisc'. Repeat for 'psych'.
- If you have difficulty installing the packages, go to Tools > Global Options > Packages and untick 'Use secure download method for HTTP'.

R Programming Beginner

Install R and RStudio (see links above)
Install the tidyverse (Tools > Install Packages > tidyverse)

R Programming Intermediate

Install R and RStudio (see links above)
Install the Hmisc and tidyverse packages (see instructions above)

Machine Learning in R

Install R and RStudio (see links above)
Install Power BI Desktop (see Power BI section above)
Download dataset from:
- https://archive.ics.uci.edu/ml/datasets/bike+sharing+dataset
Go to Data Folder and download the zip file. We will be working with the hour file.
Run the following in RStudio (or install each of these packages):

install.packages("DescTools")

install.packages("factoextra")

install.packages("tidyverse")

install.packages("rfm")

install.packages("cluster")

install.packages("rpart")

install.packages("rpart.plot")

install.packages("caret")

install.packages("ranger")

install.packages("Metrics")

install.packages("randomForest")

Test R scripts in Power BI
- Open the Power BI file named Test.
- Click on Transform Data.
- With the query Test selected:
- Click on Run R Script
- Copy the following into the window:

library(tidyverse)

y <- dataset %>% sqrt

If asked about privacy levels, grant access or ignore.
If successful, you should see a table containing the square roots of numbers 1-10.
If it fails, email [email protected].

Python Courses

Download and install Anaconda Individual Edition from https://www.anaconda.com/products/individual

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.

Download your exercise files.

Python Intermediate
- You can work in a new or existing Anaconda environment.
- Ensure the following packages are installed:
  - pandas
  - NumPy
  - Matplotlib
  - scikit-learn
  - Bokeh

SQL Courses

Download and install Install SQL Server Management Studio (SSMS) | Microsoft Learn.

Download and Unzip Exercise Files

Login to your student portal.
Click on the "Materials" tab.
Download your exercise files.

Visio Courses

Install Microsoft Visio desktop application (Windows only) – click here for instructions (Subscription version)
Confirm you have a valid license: Visio Plan 2.
Supported versions: Microsoft 365 (desktop) or Office 2021 where applicable.

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

Download your exercise files.
Extract your Exercise Files to the specified folder below:

Word Courses

Microsoft Word
- Do you have the latest version of Word installed?
- Are you licensed to use it?
- Supported versions: Microsoft 365 (desktop) or Office 2021.

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility.

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu's trainers are unable to provide detailed guidance for macOS

PowerPoint Courses

Microsoft PowerPoint
- Do you have the latest version of PowerPoint installed?
- Are you licensed to use it?
- Supported versions: Microsoft 365 (desktop) or Office 2021.

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.

Download your exercise files.
Extract your Exercise Files to the specified folder below:

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu's trainers are unable to provide detailed guidance for macOS

Adobe InDesign Courses

Adobe InDesign
- Do you have the latest version of Adobe InDesign & Adobe Bridge installed?
- Are you licensed to use it?
- Adobe Acrobat Reader required for you to view notes

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:
On your computer (in This PC) create a folder called Exercise_Files
Create another folder under this called InDesign Exercise Files.
All files should be unzipped or copied to this folder.

macOS - If using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu trainers cannot provide detailed macOS guidance

Adobe Illustrator Courses

Adobe Illustrator
- Do you have the latest version of Adobe Illustrator & Adobe Bridge installed?
- Are you licensed to use it?
- Adobe Acrobat Reader required for you to view notes

Download and Unzip Files
- Login to your student portal.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

Adobe Photoshop Courses

Adobe Photoshop
- Do you have the latest version of Adobe Photoshop & Adobe Bridge installed?
- Are you licensed to use it?
- Adobe Acrobat Reader required for you to view notes

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:
On your computer (in This PC) create a folder called Exercise_Files
Create another folder under this called Photoshop Exercise Files.
All files should be unzipped or copied to this folder.

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Adobe Premiere Pro Courses

Adobe Premiere Pro
- Do you have the latest version of Adobe Premiere Pro & Adobe Media Encoder installed?
- Are you licensed to use it?
- Adobe Acrobat Reader required for you to view notes
- Optional Applications: Adobe Bridge & Handbrake
- Premiere Pro Advanced course:
  - Adobe Audition (Required)
  - Adobe Photoshop (Optional)

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:
On your computer (in This PC) create a folder called Exercise_Files
Create another folder under this called Premiere Pro Exercise Files.
All files should be unzipped or copied to this folder.

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Adobe After Effects Courses

Adobe After Effects
- Do you have the latest version of Adobe After Effects & Adobe Media Encoder installed?
- Are you licensed to use it?
- Adobe Acrobat Reader required for you to view notes
- Optional Applications: Adobe Bridge & Handbrake
- After Effects Advanced course:
  - Cinema 4D Lite (Activated)
  - Adobe Premiere Pro
  - Adobe Bridge
  - Adobe Character Animator

Browser:
- Use Chrome, Edge, or Firefox (latest version).
- Internet Explorer is not compatible with our delivery technologies

Windows
- Windows 11 (recommended) for best compatibility

Download and Unzip Files
- Login to your student portal, Nexacu Hub.
- Click on the "Materials" tab.
- Download your exercise files.
- Extract your Exercise Files to the specified folder below:

How to save files to the folder specified above:
On your computer (in This PC) create a folder called Exercise_Files
Create another folder under this called After Effects Exercise Files.
All files should be unzipped or copied to this folder.

macOS - If you are using an Apple device:
- Use Safari or similar modern browser
- Training experience may diminish due to different features and appearance
- Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Your Virtual Classroom

Find your meeting link in your Final Confirmation Email or in your Student Portal.

Join your class at least 15 mins. before your class start time.

What to do on Training Day

Join your class at least 15 mins. before the start time.

Keep your microphone on mute unless speaking.
Keep your webcam on for a more interactive learning experience.

Ask questions and participate as you would in the classroom.
Let the trainer know if you:
- can’t hear or see something,
- have difficulty with any exercises.

While the trainer is sharing their screen, you can zoom and pan using your mouse:
- Hold Ctrl and use the mouse wheel to zoom in or out.
- Hold Ctrl and press the plus and minus keys.

How to join class with Teams

Find your meeting link in your Final Confirmation Email or in your Student Portal.
Click the link to join your session using Microsoft Teams.
Teams can be accessed via the Desktop Application or the Browser.

Teams Desktop Application

If Teams is installed and you are logged in under your work or school account:

Click your meeting link and you will be taken to:
- Teams desktop or
- a browser prompt to open Microsoft Teams.
Proceed as normal to join the meeting.

Teams via the Browser

After clicking the meeting link your browser will open.
Cancel any prompt to open or download Microsoft Teams.
Click Continue on this browser.

Allow access to your microphone and camera.
Enter your full name in the Enter name box (unless automatically signed in).
Turn on your webcam.
Mute your microphone.

Click Join now.
Wait in the lobby — your trainer will let you into the meeting.

Trusted Nationwide by Leading Organisations

at Nexacu, we're proud to be the trusted training partner for hundreds of leading organisations across Australia and New Zealand. From government departments to top corporates, we help teams upskill and succeed everyday

400+ companies rely on Nexacu for team training
Trusted by federal, state, and local government agencies
Delivering training across 9 countries

Why Nexacu?

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Custom workbook included with a step by step exercises

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Interactive, Real-Time Training

Learn with expert instructors, wherever you are

More than 1,300 Business trust Nexacu

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Valued by Individuals

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