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10 Things I learned as a Trainer

April 04, 2017


As a Mechanical Engineer, I have worked in organisations as a ‘Demand Planner’ and an ‘Inventory Analyst’. My roles involved in-depth data manipulation and dashboard developments so I was using all MS office applications extensively.

I always enjoyed being in a company of new people and enjoyed teaching what I already knew. It did not take too long before I realized that I underestimated the demands of the role as there was so much more than what I perceived at the outset.
 

"I always enjoyed being in a company of new people and enjoyed teaching what I already knew"

 
I was fortunate enough to be given trial period where I worked in proximity with other talented & helpful trainers who were there to guide me at every step along the way. Initially, I just had to sit in a training room and observe them deliver sessions. Although, I had attended many training days in my lifetime, this time it was different. I was noticing everything from a completely different perspective.

 

10 Things I Learned as a Trainer

It has been a wonderful experience and I would like to share few things that I have learned during my journey:

  1. You start to see many loopholes in your understanding of a certain concept when you try explaining it to someone else. As Einstein said, “If you can't explain it simply, you don't understand it well enough.”
  2. At a neurobiological level, our brain processes information in form of chunks, therefore, breaking down a concept into bits & pieces and delivering those in correct order & structure separated by well-placed pauses makes a huge difference.
  3. One quality that will always trump your knowledge & technical skill at a training room will be your attitude and willingness to help participants.
  4. You cannot know it all and the sooner you accept it the better it is. Therefore, being honest when you cannot answer a question and admitting your unfamiliarity. Does not make you look incompetent but rather elevates your stature as a trainer.

Try new things whenever you can

  1. Think on your feet, be imaginative, improvise examples, fabricate scenarios and relate it to a question at hand. It might not work well at times so ENJOY when it does and LEARN when it does not.
  2. Every class is unique so it is imperative to read cues from the expressions & body language of the participants and adjust the complexity of the content and your pace accordingly.
  3. You should never comprise on the quality of your delivery in a bid to increase the quantity of the topics. Quality always remains superior.
  4. Be patient and compassionate with the participants, especially those who struggle.
  5. Fear of Public Speaking, also known as Glossophobia, is one of the most common phobias around the world. Surprisingly, it never goes away. Not even if you have delivered many trainings. However, you learn to manage it, work along with it and make it your friend.
  6. Remember to learn new things and update your own knowledge whenever possible. You can learn from your students as well!

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A good session however some revision of content from the intermediate course, which meant doing those two courses close together made those portions somewhat repetitive. Jagg was a good presenter and a good pace. -Excel Advanced Adelaide
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Jagg was a great instructor - he stepped us through at a good pace, paused well to take q's and was well prepared. -Excel Advanced Adelaide
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