All courses available in-class or via remote login

From mid-March COVID turned our business upside down as students were either; not permitted or became reluctant to attend CBD-based classroom training. We pivoted quickly from our face-to-face (F2F) classes and moved all courses to remote instructor-led sessions. As restrictions eased, our trainers returned to our centres to conduct blended training sessions.

Blended sessions combine F2F students with students attending remotely through MS Teams. Our normal session cap of 10 was retained to maintain the small, hands-on and interactive nature of the training that our students value. Currently, F2F student caps vary across the country depending on the state restrictions ranging from 0 in Melbourne and back to 10 in Perth and Adelaide.

After 7 months of running blended instructor-led training, we can now talk from a position of experience, backed by data about how our students have scored their experience of remote training with versus face-to-face training.

Students provide a score out of 5 and a comment at the conclusion of each training session. Sample size – 2102 students in the sample from 1st April to 12th October. This dataset includes sessions for public enrolment only.

Overall Scores

Delivery Method Average Score
F2F 4.74
Remote 4.64
Total 4.68
  • Both F2F and Remote delivery score well
  • F2F satisfaction scores are higher when comparing the 2 directly;

Scores over time


  • There was an understandable adjustment to remote delivery in April and May
  • Our trainers have improved their remote satisfaction scores over time.
  • F2F scored higher with the exception of June, a period of readjustment back to F2F.

Student numbers over time - Remote versus F2F

  • Students are returning to the classroom when allowed to do so.
  • Forward bookings are showing a growing trend of students returning to the classroom.

Contact Us

What is Remote Training?

Valued by Individuals

4.8/5
Over 25102 Reviews
Thanks -Power BI Intermediate Canberra
Mal - Power BI Intermediate, .
Jason did an amazing job, very attentive, personable, and approachable. Always willing to slow down and make sure everyone is on the same page and answer questions. -Power BI Intermediate Canberra
Logan - Power BI Intermediate, .
John was great. Great handbook for reference. Could potentially look at adding more to the course. Calendar's aren't really needed with everything else available. But I would be curious to see what else Visio can do. Thanks again! -Visio Essentials Melbourne
Amber - Visio Essentials, .
John was great and patient! -Visio Essentials Melbourne
Rebecca - Visio Essentials, .
Excellent trainer, concise, explained material very well and was very patient. -Excel Customised Adelaide
Mirella - Excel Customised, .
Totally enjoyed it -Excel Customised Adelaide
Bronwyn - Excel Customised, .
very knowledgeable -Excel Customised Adelaide
Beth - Excel Customised, .
Useful! Wowed me. -Excel Customised Adelaide
Ann - Excel Customised, .
Great session with some insightful tips and tricks! -Power Point Level 1 & 2 Remote Online
Kellie - Power Point Level 1 & 2, .
Danny is an excellent instructor - very informative session with lots of helpful tips! -Power Point Level 1 & 2 Remote Online
Stephie - Power Point Level 1 & 2, .
I have attended from Beginner to Advance course in consecutive days. Having done almost 2 yrs of self learning, these courses has solidified my learning and has given me tips on how to do other things. Dom was great in all 3 courses. -Power BI Advanced Perth
Dion - Power BI Advanced, .
Dom is a great teacher. So knowledgable. -Power BI Advanced Perth
Kristal - Power BI Advanced, .
Excellent course for gaining a greater understanding of Power BI Advanced workings. Trainer is very thorough. -Power BI Advanced Perth
Siobhán - Power BI Advanced, .
Was a great session downloading the office 365 capabilities! -Office365 Intermediate Brisbane
Selvin - Office365 Intermediate, .
Great course with some really helpful and insightful tips and tricks which I can use in the work place and beyond. Steven was an amazing trainer who explained each of the processes clearly and easily to understand. Thank you so much! -Office365 Intermediate Remote Online
Kaimani - Office365 Intermediate, .
Great Course. Steven was a great instructor, was very clear in his instruction and kind whenever he had to re-address any content. He was also good at trying to cover the topics we were wanting to focus on. -Office365 Intermediate Brisbane
Emma - Office365 Intermediate, .
This was a great opportunity to fill in so many gaps I had in my day to day use of Power BI. Very user friendly and easy to follow. -Power BI Advanced Brisbane
John - Power BI Advanced, .
Jason was great and the course was extremely informative. -Power BI Beginner Canberra
Mark - Power BI Beginner, .
Examples were useful, good spread of key functionality and handy tips -Power BI Beginner Canberra
Ben - Power BI Beginner, .
It is a great course and Jason has done it very interestingly throughout the day. Thank you. -Power BI Beginner Canberra
Hemamali - Power BI Beginner, .

Trusted by Business

Procured by Government

Awards and Accreditations

Map of Australia

Follow us