Remote Training Instructions

IMPORTANT

The instructor has a responsibility to deliver training to the whole class. To facilitate this, you may be removed or denied entry to a session if:

    • you join late and are disrupting the class
    • have not followed the set-up instructions and are unprepared
    • are experiencing technical difficulties

If this occurs, contact Head Office on 1300 886 190 and we will assist.

 

Checklist - are you ready for your course?

tick Laptop or desktop computer
tick Second screen (if unavailable a tablet will suffice)
 NOTE: Mobile phones are too small to be used as a second screen.
tick Speakers and Microphone
tick Webcam (recommended)
tick Reliable high-speed internet

tick Login to your student portal to:
tick Download course files - if required for your course.
tick Get link to your online meeting - generated one day before your course.

tick Software and Exercise Files - select your course below and follow instructions.
tick Read "What to do on training day" section below.

IMPORTANT

The instructor has a responsibility to deliver training to the whole class. To facilitate this you may be removed or denied entry to a session if:

 - you join late and are disrupting the class

 - have not followed the set up instructions and are unprepared

- are experiencing technical difficulties.

If this occurs, contact Head Office on 1300 886 190 and we will assist.

 

Are you ready for your course?

tick Laptop or desktop computer
tick Second screen 
tick Speakers and Microphone
tick Webcam 
tick Reliable high-speed internet

tick Login to Nexacu Hub, your student portal
tick Download course files
tick Get link to your online meeting

tick Software and Exercise Files - select your course below.
tick Read "What to do on training day" below.

Troubleshooting

        Click on your issue below for suggested solutions.

Can't login to the portal?
  • Do not use Incognito/InPrivate browser mode.
  • Ensure your browser isn't configured to block cookies (including 3rd party).
  • In addition, corporate VPNs and Security Settings might block asses to sites and files.
    • We recommend using public internet (not via VPN) and modifying security settings if possible.

Can't see your enrolments in the portal?
  • You may be in Billing Contact mode.
  • Switch the toggle to Student to view your course details.

Download your Software and Exercise Files

  • Do not wait until your course date to get set up - get started now!

  • Select your course below and follow the instructions.

excel Excel Courses - Beginner to Expert

  • Microsoft Excel
    • Excel (desktop application) must be installed on your device.
    • Check you are licensed to use it.

    • Required Excel version/s by course level:
    • Excel Beginner and Excel Intermediate: Excel 2016 or later windows standalone versions of Microsoft 365 subscription plans required.
    • Excel Advanced and Excel Expert courses: Microsoft 365 subscriptions plans required.
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended.
  • Download and Unzip Files
materials tab Nexacu Hub
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:
exercise files
  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files_All_Courses
    • Create another folder under this called Excel Exercise Files.
    • All files should be unzipped or copied to this folder.
save location
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu's trainers are unable to provide detailed guidance for macOS

Outlook Courses - Beginner to Advanced

  • Microsoft Outlook
    • Microsoft Outlook (desktop application) must be installed on your device.
    • Adobe Acrobat Reader required for you to view notes
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called Outlook Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

power bi Power BI Courses - Beginner to Advanced

  • Power BI
    • Install the latest Power BI Desktop (available for windows only)
    • https://powerbi.microsoft.com/en-us/downloads/
    • Power BI Beginner course: 32 or 64 bit version required
    • Power BI Intermediate to DAX courses: 64 bit version strongly recommended, not 32 bit. 
    • To find the Power BI Desktop version you are running, open the app, click on the Help tab and select About.

  • Download and Unzip Files

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

exercise files

 


power bi dax Power BI DAX Course

  • Power BI
    • Install the latest Power BI Desktop (available for windows only)
    • https://powerbi.microsoft.com/en-us/downloads/
    • Power BI Intermediate to DAX courses: 64 bit version strongly recommended, not 32 bit. 
    • To find the Power BI Desktop version you are running, open the app, click on the Help tab and select About.


  • Download and Unzip Files
materials tab Nexacu Hub
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:


exercise files


office365 Microsoft 365 Courses

  • Microsoft Teams
    • Install the Microsoft Teams desktop application.
  • Download and Unzip Files (Advanced Only)

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:
exercise files

office365 SharePoint Courses

  • Download and Unzip Files
    • Login to your student portal.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:
save location

teams Teams Courses

  • Microsoft Teams
    • Install the Microsoft Teams desktop application.
  • Access your Course Guide

 


power automate Power Automate Courses

  • Microsoft Teams
    • Install the Microsoft Teams desktop application.

 

  • Access your Course Guide

 

  • Power Automate Advanced Only
    • Make sure you have the latest version of Power Automate Desktop installed.

 


power apps logo Power Apps Courses

  • Microsoft Teams
    • Install the Microsoft Teams desktop application.

 

  • Download and Unzip Files

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

files



project Microsoft Project Courses

  • Project
    • Install Microsoft Project desktop application (Windows only)
    • Do you have a valid license: Project Standard or Professional, or Project Plan 3 or Plan 5 (not Plan 1)?
  • Download and Unzip Files

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

exercise files


R programming R Programming Courses

R Programming Basics

  • Install R - https://cran.csiro.au/ - select base
  • Install RStudio - https://rstudio.com/products/rstudio/ - RStudio Desktop (open source ed.)
  • Install Hmisc and psych packages. Open up RStudio and go to Tools > Install Packages. Under Packages, type in 'Hmisc'.  Repeat this process for 'psych'.
    • If you have difficulty installing the packages, go to Tools > Global Options > Packages and untick 'Use secure download method for HTTP'.

 

R Programming Beginner

  • Install R and R Studio (see links above)
  • Install the tidyverse Open up RStudio and go to Tools > Install Packages. Under Packages type 'tidyverse'. 

  

R Programming Intermediate

  • Install R and R Studio (see links above)
  • Install the Hmisc and tidyverse packages (see instructions above)

R programming Machine Learning in R
  • Install R and R Studio (see links above)
  • Install Power BI Desktop (see Power BI section above)
  • Download dataset from:
  • Go to Data Folder and download the zip file. We will be working with the hour file.
  • Run the following in RStudio (or install each of these packages):

install.packages("DescTools")

install.packages("factoextra")

install.packages("tidyverse")

install.packages("rfm")

install.packages("cluster")

install.packages("rpart")

install.packages("rpart.plot")

install.packages("caret")

install.packages("ranger")

install.packages("Metrics")

install.packages("randomForest")

  • Test R scripts in Power BI
    • Please run the following test to ensure that Power BI is detecting your installation of R and installed contributed packages.
    • You must have installed the tidyverse package to your machine prior to running this script. If you have not done this already, please install it from RStudio and then do the following.
      • Open the Power BI file named Test.
      • Click on Transform Data.
      • With the query, Test selected:
      • Click on Run R Script
      • This will open a window. Under the existing text, copy in the following:

library(tidyverse)

y <- dataset %>% sqrt

  • If you are asked about privacy levels, grant access or ignore.
  • If this is successful, you should see a table containing the square roots of the numbers 1-10.
  • If it fails and returns an error, please email [email protected].


Python programming Python Courses

  • Download and Unzip Files
      • Login to your student portal, Nexacu Hub.
      • Click on the "Materials" tab.

    materials tab Nexacu Hub

      • Download your exercise files. 
  • Python Intermediate
    • You can work in a new or existing Anaconda environment.
    • Ensure the following packages are installed:
      • pandas
      • NumPy
      • Matplotlib
      • scikit-learn
      • Bokeh


SQL Logo SQL Courses
  • Download and Unzip Exercise Files
      • Login to your student portal.
      • Click on the "Materials" tab.
      • Download your exercise files. 

    materials tab Nexacu Hub



Excel Specialist Excel Specialist - Analysis and Dashboards

  • Microsoft Excel
    • Do you have the latest version of Excel installed?
    • Are you licensed to use it?
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended.
  • Download and Unzip Files

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:


exercise files


  • macOS - not suitable for this course. 

 

Excel Specialist Excel Specialist - Financial Modelling

  • Microsoft Excel
    • Do you have the latest version of Excel installed?
    • Are you licensed to use it?
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended.
  • Download and Unzip Files
    • Login to your student portal.
    • Click on the "Materials" tab.

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:


exercise files


Excel Specialist Excel Specialist -VBA

  • Microsoft Excel
    • Do you have the latest version of Excel installed?
    • Are you licensed to use it?
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended.
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

exercise files


Visio Visio Courses

  • Install Microsoft Visio desktop application (Windows only) – click here for instructions (Subscription version)
  • Do you have a valid license: Visio Plan 2 ?
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location



Word Word Courses

  • Microsoft Word
    • Do you have the latest version of Word installed?
    • Are you licensed to use it?
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended.
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location

  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu's trainers are unable to provide detailed guidance for macOS

Power Point Power Point Courses

  • Microsoft PowerPoint
    • Do you have the latest version of Power Point installed?
    • Are you licensed to use it?

 

  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies

 

  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.

materials tab Nexacu Hub

    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location

  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu's trainers are unable to provide detailed guidance for macOS

InDesign Adobe InDesign Courses

  • Adobe InDesign
    • Do you have the latest version of Adobe InDesign & Adobe Bridge installed?
    • Are you licensed to use it?
    • Adobe Acrobat Reader required for you to view notes
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called InDesign Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Illustrator Adobe Illustrator Courses

  • Adobe Illustrator
    • Do you have the latest version of Adobe Illustrator & Adobe Bridge installed?
    • Are you licensed to use it?
    • Adobe Acrobat Reader required for you to view notes
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called Illustrator Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Photoshop Adobe Photoshop Courses

  • Adobe Photoshop
    • Do you have the latest version of Adobe Photoshop & Adobe Bridge installed?
    • Are you licensed to use it?
    • Adobe Acrobat Reader required for you to view notes
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called Photoshop Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Premiere Pro Adobe Premiere Pro Courses

  • Adobe Premiere Pro
    • Do you have the latest version of Adobe Premiere Pro & Adobe Media Encoder installed?
    • Are you licensed to use it?
    • Adobe Acrobat Reader required for you to view notes
    • Optional Applications: Adobe Bridge & Handbrake
    • Premiere Pro Advanced course:
      • Adobe Audition (Required)
      • Adobe Photoshop (Optional)
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

file location

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called Premiere Pro Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

After Effects Adobe After Effects Courses

  • Adobe After Effects
    • Do you have the latest version of Adobe After Effects & Adobe Media Encoder installed?
    • Are you licensed to use it?
    • Adobe Acrobat Reader required for you to view notes
    • Optional Applications: Adobe Bridge & Handbrake
    • After Effects Advanced course:
      • Cinema 4D Lite (Activated)
      • Adobe Premiere Pro
      • Adobe Bridge
      • Adobe Character Animator
  • Browser:
    • Use Chrome, Edge or FireFox.
    • Is your browser up to date?
    • Internet Explorer is not compatible with our delivery technologies
  • Windows
    • Are you using Windows 10? - highly recommended
  • Download and Unzip Files
    • Login to your student portal, Nexacu Hub.
    • Click on the "Materials" tab.
    • Download your exercise files. 
    • Extract your Exercise Files to the specified folder below:

  • How to save files to the folder specified above:
    • On your computer (in This PC) create a folder called Exercise_Files
    • Create another folder under this called After Effects Exercise Files.
    • All files should be unzipped or copied to this folder.
  • macOS - If you are using an apple device:
    • Use Safari or similar modern browser
    • Training experience may diminish due to different features and appearance
    • Nexacu / City Desktop Training's trainers are unable to provide detailed guidance for macOS

Your Virtual Classroom  

  • Find your meeting link in your Final Confirmation Email or in your Student Portal.
  • Join your class at least 15 mins. before your class start time.

remote training What to do on Training Day

  • Join your class at least 15 mins. before the start time.

  • Keep your microphone on mute unless speaking.
  • Keep your webcam on for a more interactive learning experience.

  • Ask questions and participate as you would in the classroom.
  • Let the trainer know if you:
    • can’t hear or see something,
    • have difficulty with any exercises.

  • While the trainer is sharing their screen, you can zoom and pan around using your mouse.
    • hold Ctrl and use the mouse wheel to zoom in or out,
    • hold Ctrl and press the plus and minus
Teams Toggles



login How to join class with Teams
  1. Find your meeting link in your Final Confirmation Email or in your Student Portal.
  2. Click on the link to join your session using Microsoft Teams.
  3. Teams can be accessed via the Desktop Application or the Browser.

Teams Desktop application

If you have Teams installed and are logged in under your work or school account: 

  • Click on your meeting link, you will be taken to:
    • Teams desktop or
    • a browser prompt to open Microsoft Teams.
  • Proceed as normal to join the meeting.
 
Teams via the browser
  • After clicking the meeting link your browser will open.
  • Cancel any prompt to open or download Microsoft Teams.
  • Click Continue on this browser.
accessing teams

  • Allow access to your microphone and camera.
  • Enter your full name in the Enter name box (unless you are automatically signed in).
  • Turn on your webcam.
  • Mute your microphone.
using teams
  • Click Join now.
  • Wait in the lobby, your trainer will let you into the meeting!

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