Copilot Chat vs Copilot for M365
Copilot Chat and Copilot for Microsoft 365 sound similar until your users ask why Copilot can’t see their emails, why the button is missing in Word, or whether prompts train the AI. This guide breaks down what each Copilot includes, the licensing “gotchas” that cause frustration, and a simple decision framework to help AU/NZ organisations choose the right path and prove ROI fast.


